Privacy

Privacy Policy

At East West Surveyors, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, and manage your data in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. Who we are

We may collect the following types of personal information:

  • Name, contact details, and address
  • Property or project information
  • Survey requirements and service details
  • Communication preferences
  • Any other information you choose to provide

2. How We Collect It

We collect personal information directly from you via:

  • Website forms (e.g. quote requests, contact enquiries)
  • Phone or email communication
  • On-site meetings or project briefings

We may also collect data through third parties where relevant (e.g. property developers, councils).

3. Why We Collect It

We use your information to:

  • Provide surveying services
  • Respond to enquiries and deliver quotes
  • Process payments and manage projects
  • Comply with legal obligations
  • Improve our services and website

4. Disclosure

Your information may be shared with:
  • Contractors and consultants working on your project
  • Local councils or government bodies (where necessary)
  • Legal or regulatory authorities, when required
We never sell or rent your personal information.

5. Storage & Security

Your data is securely stored using digital systems with appropriate safeguards. We take reasonable steps to prevent misuse, loss, or unauthorised access.

6. Access & Corrections

You have the right to access or correct your personal information. To make a request, please contact us at info@eastwestsurveyors.com.au.

7. Cookies & Analytics

Our website may use cookies and third-party tools (e.g. Google Analytics) to analyse user behaviour and improve performance. You can opt out by disabling cookies in your browser settings.

8. Policy Updates

We may update this policy from time to time. The most recent version will always be available on our website.

Contact

If you have any questions or concerns about this policy, please contact:

East West Surveyors

  • Email: info@eastwestsurveyors.com.au
  • Phone: +61283862318